Before calling please help us identify your vehicle, our serial number is the best way of doing this, however, if it can’t be found you can give us the VIN number.

1. Serial number

Serial number is unique 7 digit code, usually located underneath the body. It is the best identifier to find spare or replacement parts or help you with other inquiries. Please try to locate the ID plate and pass this number to our team during your call.

2. Vehicle Identification Number (VIN)

A vehicle identification number is a unique code, including a serial number, used by the automotive industry to identify individual motor vehicles. Each VIN has exactly 17 characters, which does not include letters I, O and Q to avoid confusion with numbers 1 and 0. The most common place to find your VIN is on the lower left hand side of the dashboard/windshield. If the VIN cannot be found there, look under the bonnet, in the engine compartment or on the driver’s side door post.

3.Tipper lowers slowly

-Clean all grease nipples with WD40.

-Try to pump new grease into nipples.

-Raise and lower tipper several times, add more grease if necessary.

-Cold, thick oil. Check oil type, add one tablespoon of kerosene or paraffin to thin the oil.

-If tipper still lowers slowly, contact us on 020 8539 0611.

4. Tipper lowers down slowly (with load)


-Check that release valve is not stuck or dirty, check valve damage.

-Flush release valve by running up & down function at the same time.

-Cylinder worn/cylinder seal worn or damage, contact us for repair or replacement.


5. Tipper will not lower (stuck in raised position)


-Check that all hinge points are well greased.

-If control is working properly, apply downward force on tipper floor.

-Release solenoid may be damaged. Please contact us for replacement part or repair.


6. Tipper will not raise

-Is the isolation switch turned on?

-Check hydraulic oil and add more if necessary. Fill the reservoir to correct level.

-Check power cable and earth connections.

-Check the yellow control and wander lead for damage.

-Check or replace the mega fuse.

-Check the battery voltage. Recharge or replace battery.

-Power pack unit may be defective. Please contact us for replacement unit or repair.

7. Tipper will not raise all the way


-Make sure that tipper is not overloaded.

-Check hydraulic oil and add more if necessary. Fill the reservoir to correct level.

-Check or replace the mega fuse.

-Check power cable and earth connections.

-Check the yellow control and wander lead for damage.

-Power pack unit may be defective. Please contact us for replacement or repair.


8. Pump or motor noisy

-Worn motor/pump. Unit may need to be replaced.

-Please contact us for replacement unit.





Work with tipping vehicles can be dangerous. The machinery or load can seriously hurt people. A lot of vehicles overturn each year, sometimes causing fatal accidents.
The best safety device is an informed, experienced and careful operator. Following this guidance will help you to become this kind of operator and more importantly prevent injuries and accidents.


  • Drivers visiting a site must report to the site office
  • Site operator and visiting driver need to co-operate and make sure that everyone on the site is aware that tipping is about to happen
  • Only people involved in the tipping are allowed to be in immediate area
  • Tipping sites should be level, firm and stable
  • Ensure that the handbrake is fully applied.
  • Wheel-stops should be used when possible to help position vehicles
  • Tipper should always be left in a down position with the cab doors locked when not
    in use or unattended




Your Tipmaster electro-hydraulic tipper operates from a 12/24V direct voltage
and current provided from your vehicle battery and alternator. This voltage powers
a 12/24V DC motor direct coupled to a hydraulic pump.


Flow from the pump extends a cylinder to lift the tipper body. A check valve blocks
the return flow to the pump and a relief valve protects the system from being overloaded.


The ‘UP’ control provides low amperage electrical power to activate the ‘RAISE’ solenoid which serves as a switch to start the motor to raise the tipper body. The ‘DOWN’ control activates the ‘RELEASE’ solenoid to open the valve to lower the tipper body.



  • Go to the back of the vehicle and release the bottom tailgate catches.
  • Never tip with a lowered tailgate. For bulky loads remove the tailgate completely.
  • On caged / high sided vehicles, ensure barn doors are secured open.
  • To raise the body, press the control switch – UP. If you release switch any time, the body will stop and remain in that position.
  • To lower the body press control switch – DOWN. If the switch is released at any time, the body will stop and remain in that position.
  • After the body has been raised to its maximum and load discharged, lower the body back to its rest position.
  • Close or return the tailgate. Make sure that all latches are secure before driving off.


  • 2 & 3-Way tippers can discharge its load as standard tippers or to one or both sides of the vehicle.
  • Check that there is one hinge pin at the front and one at the rear on the side you wish to tip. Unsecured pins are danger to life!
  • Release the side panel catches and lower the side panel. For large bulky loads remove the side panels completely.
  • Make sure that all catches and pins are secured before driving off.

    • ALWAYS DO!
  • Ensure load is equally distributed in the body when loading.
  • Make sure the vehicle is parked on level ground and that the ground beneath
    the wheels is not liable to subsidence.
  • Ensure area behind vehicle is clear before tipping and keep other people away from the area of movement.
  • Release the tailgate before commencing tipper operation.
  • Remove tailgate before tipping bulky loads.
  • Be aware of overhead structures or power cables when tipping.
  • Wear personal protection when handling hydraulic fluid.
  • Ensure sides and tailgate is fastened after use before driving away.
  • Ensure body is lowered before driving vehicles from a tipping area.
  • For vehicles equipped with tail lifts, ensure that the tipping body lock is disengaged before tipping, and ensure that the lock is engaged, and secured after tipping.
  • When carrying out inspections, ALWAYS ensure that the body prop is safely
    in position


  • Never exceed the legal payload for your vehicle.
  • Never tip with the tailgate lowered.
  • Never shake a load free.
  • Never drive with the body in a raised position.
  • Never operate the tipper control while on the move.
  • Never work under an un-propped body.
  • Never leave the truck with the tipper body raised or partially raised.






-Oil hinges and fasteners


-Maintain electro-hydraulic powerpack oil level to 1 inch below the neck

-Tighten all bolts


-Grease tipping hinges

-Grease lifting brackets

-Grease scissor/ Tipping ram mechanism


-Maintain protective paintwork

-Wash away all salts and corrosive compounds regularly

  • Do not use any Tipmaster Tipper unless you have been trained in its safe operation,
    in accordance with safety instructions/risk assessment findings.
  • When not in use, the Tipmaster tipping body should always be left in a closed down position
  • At the beginning of the day or start of your shift, visually examine the body, then raise it and lower it to check for satisfactory operation. If there are any visible or operational defects, do not use the tipper.
  • Vehicles equipped with tail lifts are fitted with tipping body locks. Before tipping, ensure that the lock is disengaged.